This course will help you identify the triggers of work-related stress, how it can manifest physically and psychologically, and effective ways you can overcome it.
About the course
This course covers two key topics:
1. Stress Awareness is designed to give you an overview of stress awareness at work. We'll explain why stress occurs and how it can manifest itself physically and psychologically, and offer practical hints and tips on how to cope with the ever-increasing demands of the modern workplace.
2. Managing Stress and Conflict looks in detail at how these two subjects are interlinked. We'll explore the obligations of the organisation in minimising stress levels and, most importantly, examine the role that managers have in controlling stress and conflict within their teams.