Understanding and Confronting Sexual Harassment at Work

Research shows that sexual harassment is a widespread problem in the workplace, so it’s important to understand what constitutes sexual harassment and how to help eliminate it. This course examines the nature of sexual harassment in the workplace, the impact it can have on employers and staff, and some practical steps to help tackle the problem and bring about cultural change.


  • Availability: BDA members and Good Practice Scheme practices
  • Content: Interactive e-learning and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 1hr verifiable CPD
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To provide learners with the necessary tools to identify and prevent sexual harassment in the workplace.

Objectives
  • Explain the causes and dynamics of sexual harassment
  • Understand how sexual harassment impacts at an individual and organisational level
  • List some effective intervention strategies for victims and bystanders
  • Know how to respond if you are on the receiving end of sexual harassment.

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Safeguarding Level 1 and 2

This course will help you understand the importance of safeguarding, enable you to identify the signs of abuse and neglect and provide you with the tools to appropriately respond to concerns.


  • Availability: All users
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 4hrs verifiable CPD
  • Cost: £70
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To help members of the dental team understand the importance of safeguarding, enable them to identify the signs of abuse and neglect and provide them with the tools to appropriately respond to concerns.

Objectives
  • Recall the key principles of safeguarding
  • Recognise signs of abuse and neglect
  • Construct a safe practice environment
  • Respond appropriately to concerns

More on training requirements

Complaints Handling

This course will outline official complaint handling procedures, provide you with practical solutions to deal with complaints and equip you with the communication skills needed to manage upset or angry patients.


  • Availability: All users
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 3hrs verifiable CPD
  • Cost: £70
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To help members of the dental team receive, investigate and respond to complaints in a fair, positive and professional manner.

Objectives
  • Recall the GDC’s principles in relation to complaints handling
  • Understand why patients complain
  • Know how to approach challenging situations calmly and professionally
  • Recognise how complaints can be used to improve performance

More on training requirements

Learning Disability and Autism: Oliver McGowan Mandatory Training

The Health and Care Act 2022 introduced a requirement that health and social care providers must ensure their staff receive training on learning disability and autism appropriate to their role. The Oliver McGowan Mandatory Training on Learning Disability and Autism is the government-recommended training developed to help you meet this requirement.


  • Availability: BDA members and Good Practice Scheme practices
  • Content: Interactive e-learning and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 1.5hrs verifiable CPD
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To help learners understand the challenges and better support people with learning disabilities and autistic people.

Objectives
  • Understand the characteristics of a learning disability and autism and the varying levels of support people may need
  • Recognise the importance of not applying labels to people with learning difficulties and autistic people
  • Understand the challenges and experiences of people with learning disabilities and autistic people
  • Identify the key considerations when communicating with people with learning disabilities and autistic people
  • Explain what a reasonable adjustment is and how best to provide reasonable adjustments in your workplace.

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Learning Disability and Autism: Reasonable Adjustments

Service providers are legally obliged to ensure that everyone has the same access to high-quality care, yet evidence shows that people with learning disabilities and autism have poorer oral health and more difficulty accessing dental services than the general population. This short course will outline simple adjustments your practice can make to enable people with learning disabilities and autism to easily access your services, and how to make dental appointments a positive experience.


  • Availability: BDA members and Good Practice Scheme practices
  • Content: Interactive e-learning and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 0.5hrs verifiable CPD
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To show learners how to make dental appointments a positive and easily accessible experience for patients with learning disabilities and/or autism, and the appropriate way to communicate with these patient groups.

Objectives
  • Define what a reasonable adjustment is
  • List some of the adjustments a practice can make to accommodate patients with a learning disability and/or autism
  • Understand the importance of communication when treating patients with a learning disability and/or autism
  • Explain what the Makaton tool is and its benefits

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Data Protection Officer (DPO) training

GDPR places greater obligations on how organisations handle personal data, including the need for many organisations to appoint a Data Protection Officer. This course will outline the impact of GDPR, provide you with all the tools you need to become an effective DPO and help you ensure that your practice is compliant.


  • Availability: All users
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 5hrs verifiable CPD
  • Cost: £95
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To provide learners with the skills and tools needed to become an effective DPO in the context of dental practice.

Objectives
  • Introduction to decontamination
  • Infectious conditions
  • Hand hygiene
  • Personal Protective Equipment
  • Preparation of environment
  • Dental equipment
  • Cleaning methods
  • Sterilisation

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Essential Decontamination

As a dental professional you have a clear responsibility to understand and implement effective decontamination procedures within your practice to ensure a safe environment for all patients and staff. This short course will cover all the essential information you need to know to enable you to do this.


  • Availability: All users
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 5hrs verifiable CPD

(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To prepare participants with the knowledge and skills needed to carry out common decontamination tasks

Objectives
  • Introduction to decontamination
  • Infectious conditions
  • Hand hygiene
  • Personal Protective Equipment
  • Preparation of environment
  • Dental equipment
  • Cleaning methods
  • Sterilisation

Enrol onto the course