Safeguarding Level 1 and 2

Safeguarding Level 1 and 2

This course will help you understand the importance of safeguarding, enable you to identify the signs of abuse and neglect and provide you with the tools to appropriately respond to concerns.


  • Availability: All users
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 4hrs verifiable CPD
  • Cost: £70
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To help members of the dental team understand the importance of safeguarding, enable them to identify the signs of abuse and neglect and provide them with the tools to appropriately respond to concerns.

Objectives
  • Recall the key principles of safeguarding
  • Recognise signs of abuse and neglect
  • Construct a safe practice environment
  • Respond appropriately to concerns

More on training requirements

Introduction to Learning Disabilities and Autism

Introduction to Learning Disabilities and Autism

This short course provides an insight into the needs of people with learning disabilities and autism, and suggests ways your team can make your practice more welcoming and reassuring.


  • Availability: BDA members and Good Practice Scheme practices
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 1hr verifiable CPD
Aim

To provide learners with insights into how their practice can be a welcoming place for patients with learning disabilities and autism.

Objectives
  • Recognise the defining features of learning disabilities, learning difficulties and autism.
  • Recall some of the simple measures that dental practices can take to make appointments a positive experience.
  • Discover communication resources developed by Makaton.
  • Explain the key points of this course to colleagues.

More on training requirements

Complaints Handling

Complaints Handling

This course will outline official complaint handling procedures, provide you with practical solutions to deal with complaints and equip you with the communication skills needed to manage upset or angry patients.


  • Availability: All users
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 3hrs verifiable CPD
  • Cost: £70
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To help members of the dental team receive, investigate and respond to complaints in a fair, positive and professional manner.

Objectives
  • Recall the GDC’s principles in relation to complaints handling
  • Understand why patients complain
  • Know how to approach challenging situations calmly and professionally
  • Recognise how complaints can be used to improve performance

More on training requirements

Data Protection Officer (DPO) Training

Data Protection Officer (DPO) training

GDPR places greater obligations on how organisations handle personal data, including the need for many organisations to appoint a Data Protection Officer. This course will outline the impact of GDPR, provide you with all the tools you need to become an effective DPO and help you ensure that your practice is compliant.


  • Availability: All users
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 5hrs verifiable CPD
  • Cost: £95
(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To provide learners with the skills and tools needed to become an effective DPO in the context of dental practice.

Objectives
  • Introduction to decontamination
  • Infectious conditions
  • Hand hygiene
  • Personal Protective Equipment
  • Preparation of environment
  • Dental equipment
  • Cleaning methods
  • Sterilisation

Enrol onto the course

Essential Decontamination

Essential Decontamination

As a dental professional you have a clear responsibility to understand and implement effective decontamination procedures within your practice to ensure a safe environment for all patients and staff. This short course will cover all the essential information you need to know to enable you to do this.


  • Availability: All users
  • Content: Interactive e-learning, quizzes and downloadable resources
  • Indicative GDC development outcomes: A B C D
  • 5hrs verifiable CPD

(Not GDC-registered? Contact us at cpdhub@bda.org with your name and address and we can help you enrol on this course.)
Aim

To prepare participants with the knowledge and skills needed to carry out common decontamination tasks

Objectives
  • Introduction to decontamination
  • Infectious conditions
  • Hand hygiene
  • Personal Protective Equipment
  • Preparation of environment
  • Dental equipment
  • Cleaning methods
  • Sterilisation

Enrol onto the course