Safeguarding Level 1 and 2

This course will help you understand the importance of safeguarding, enable you to identify the signs of abuse and neglect and provide you with the tools to appropriately respond to concerns.

  • Availability: All users
  • Content: Interactive e-learning , quizzes and downloadable resources
  • 4hrs verifiable CPD
  • Cost: £70
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Complaints Handling

Dealing with complaints from dissatisfied patients can be challenging, but can also be a positive means of learning to understand your patients and improve performance.

This course will outline official complaint handling procedures, provide you with practical solutions to deal with complaints and equip you with the communication skills needed to manage upset or angry patients.

  • Availability: All users
  • Content: Interactive e-learning , assessment and downloadable resources
  • 3hrs verifiable CPD
  • Cost: £70
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Data Protection Officer (DPO) Training

GDPR places greater obligations on how organisations handle personal data, including the need for many organisations to appoint a Data Protection Officer.

This course will outline the impact of GDPR, provide you with all the tools you need to become an effective DPO and help you ensure that your practice is compliant.

  • Availability: all users (NB not suitable for practice owners)
  • Content: module, assessment and resources
  • 5hrs verifiable CPD
  • Cost: £95
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Essential Decontamination

As a dental professional you have a clear responsibility to understand and implement effective decontamination procedures within your practice to ensure a safe environment for all patients and staff.

This short course will cover all the essential information you need to know to enable you to do this.

  • Availability: all users
  • Content: modules, quizzes and resources
  • 5hrs verifiable CPD
  • Cost: £70
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Equality, Diversity and Inclusion

Inclusion is fundamentally about making sure that everyone has the same opportunities to achieve in life. It means no one is negatively affected by uncontrollable factors such as ethnicity, age or gender, sexual orientation, class or whether they have a disability.

The perspectives and insight provided by this course may support you and your practice to be more consciously inclusive, considerate and respectful of diversity.

  • Availability: BDA members only
  • Content: modules, quizzes and short videos
  • 5hrs verifiable CPD available